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Leveraging the Help tool within your Regology account
Visiting the support page at https://regology.atlassian.net/servicedesk/customer/portal/2
Emailing support@regology.atlassian.net or your account representative
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Creating a support request from the application
Log into the application and click on the Help icon (question mark) at the bottom right:
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To view more information, click on a topic to see the guide:
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Request Support from
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outside of the
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application
Useful when you cannot access the application due to system access issues. navigate Navigate to https://regology.atlassian.net/servicedesk/customer/portal/2
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You can create a profile or login to your account. Logging in or creating a profile helps you check the status of a ticket.
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Requesting support by sending an email
You can also create a new ticket by sending an email to support@regology.atlassian.net